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UnitedHealthcare Closely Monitoring Novel Coronavirus (2019-nCoV):
As with any public health issue, UnitedHealthcare will work with and follow all guidance and protocols issued by the U.S. Centers for Disease Control and Prevention (CDC), state and local public health departments regarding Novel Coronavirus/2019-nCoV. Please review the UnitedHealthcare Coronavirus Information for any questions you may have.

Fairleigh Dickinson University

Our Partner in Good Health

Customer Service


Welcome to the Customer Service Center! We are excited to assist you with any and all questions you may have regarding your policy.

On the left hand side we have provided you with a number of links and downloads for immediate access to any questions you may have regarding your school’s student insurance plan.

If you don’t see what you are looking for, or would like to speak to a live representative, it will be our pleasure to assist you. 


Call Us

For questions regarding:

  • Benefits
  • Claims
  • Change of address
  • Requesting a new ID card
  • My Account assistance
  • General Policy Information

Please call 1-800-505-4160 to speak to a live customer service representative, toll free, 7 am – 7 pm CST.


Email Us

For questions and issues about the following:

  • Waiver questions
  • Enrollment questions
  • Life Status Changes

Please Contact Us.


To send a written correspondence

Please send written correspondence to:
FIRSTSTUDENT
PO Box 809067
Dallas, TX 75380-9067