Welcome to the Customer Service Center! We are excited to assist you with any and all questions you may have regarding your policy.
On the left hand side we have provided you with a number of links and downloads for immediate access to any questions you may have regarding your school’s student insurance plan.
If you don’t see what you are looking for, or would like to speak to a live representative, it will be our pleasure to assist you.
For questions regarding:
- Change of address
- Requesting a new ID card
- My Account assistance
- General Policy Information
Please call 1-800-505-4160 to speak to a live customer service representative, toll free, 7 am – 7 pm CST.
For questions and issues about the following:
- Waiver questions
- Enrollment questions
- Life Status Changes
Please Contact Us.
To send a written correspondence
Please send written correspondence to:
PO Box 809067
Dallas, TX 75380-9067