My Account

Welcome to the My Account center! MyAccount is a secure website that will provide you with personalized benefits and health information.  

 With MyAccount, you’ll have 24/7 internet access to:
  • Review Claims status, correspondence and Explanation of Benefits (EOB).
  • Request a replacement ID card.
  • Enter accident details online.
  • Enter additional insurance information online.

Logging into MyAccount is as easy as 1,2,3...

If you have created a MyAccount by either having previous coverage or by recently enrolling online (a MyAccount was created during on-line enrollment), click the button below. You will be asked to enter your username and password.  

Forgot Username / Password – No Problem!

If you have forgotten your username or password, we’re happy to remind you. Just click the button below and enter the information requested. If a match is found, you will be emailed the information to the email address you provided when setting up your account.

Setting up a MyAccount is easy and only takes minutes...

If you have not created a MyAccount with your previous coverage or did not enroll online, please click the button below. You will be asked to create a username and password. 

Now Announcing…MyAccount Mobile Site

UnitedHealthcare Student Resources and First Student are proud to announce you can now launch our MyAccount site from our mobile version! The new site,, puts students’ critical student insurance coverage information in the palm of their hands. On the run? No problem. You can now check the status of a claim, locate a provider or pharmacy nearby, and even access your I.D. card at your convenience.
The mobile site,, can be accessed on the iPhone 3 and 4, HTC, Samsung, and Motorola Droid phones, and the Blackberry v6.0. Supported browsers are Firefox, Chrome, and Opera Mini. Of course, users of non-supported mobile devices and browsers can access the full MyAccount site at
*Note: Students must have a set up my account to be able to access mobile site.

Please feel free to contact us with any questions regarding MyAccount at 800-505-4160 or

MyAccount: The information you want when you want it!